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Frequently Asked Questions
Can I take sample order first?
Yes, we welcome sample orders to test and check the quality. Mixed samples are acceptable.
What is the lead time for orders?
Samples need about 1-5 days. Large formal orders typically require 3-25 days, depending on the final order quantity.
How are the goods packed for delivery?
Generally, we pack our goods with brown carton boxes using export standard packing to ensure the safety of products during transit.
What are the suggested shipping methods?
For small orders, we advise Express delivery (DHL, FEDEX, UPS). For large volume orders, we suggest shipping by sea to reduce freight costs.
What are the accepted terms of payment?
We accept TT, Western Union, Paypal, and Alipay. Usually 30% as deposit and 70% before delivery.
Do you test all goods before delivery?
Yes, we conduct 100% testing before delivery to ensure that qualified and perfect products reach our customers.