Are you able to develop products based on our samples?
Yes, we can develop products based on your samples or design drawings. Our professional equipment and experienced engineers allow us to customize stainless steel and metal related items according to your unique requirements.
How do you control the product quality?
Our professional QC department inspects raw materials upon arrival. Every production step—cutting, bending, polishing, and welding—is strictly examined before moving to the next phase. A final checkout is performed before packing.
What are your typical payment terms?
Our standard terms are T/T 30% as a deposit, and the remaining 70% before delivery. We provide inspection results from our QC department before you finalize the balance payment.
What is the expected lead time for an order?
The lead time is usually around 30 business days. This may vary slightly depending on the specific items or total order quantity. Please confirm the final timeline with our team.
Do you accept sample orders?
Yes, we accept sample orders for items currently in stock. Please note that the sample cost and shipping fees are to be covered by the buyer.
What are your shipping terms?
We support various shipping terms including EXW, FOB, CFR, CIF, and DDU to accommodate different logistical needs.