Frequently Asked Questions
Can I have a sample order to check quality?
Yes, we accept sample orders to test and verify the quality of our products before bulk purchasing.
What is the Minimum Order Quantity (MOQ)?
We do have MOQ limits for mass production; however, these vary depending on the specific model. Please contact us for specific requirements.
What is the typical lead time for orders?
Samples usually take 5-7 business days. For mass production, the lead time is approximately 25-30 days, depending on the order quantity.
How are products shipped and how long does it take?
Generally, items are shipped via express services like DHL, TNT, FedEx, or UPS, taking 3-7 business days. Airline and sea shipping options are also available for larger orders.
Are there color differences between the pictures and products?
Product images may show slight color variations due to lighting, camera angles, and monitor settings. The actual product shall prevail.
Can products be customized?
Yes, we offer customization for various vehicle models, including exclusive logos. Final specifications are subject to the confirmed order.
Motix Car
