Frequently Asked Questions
Can I place a sample order first?
Yes, we welcome sample orders to test and check the quality. Mixed samples are acceptable.
What is the standard lead time?
Samples typically take 1-5 days. Large formal orders usually require 3-25 days, depending on the final order quantity.
What are the terms of packing?
Generally, we pack our goods in brown carton boxes using export standard packing to ensure safety during delivery.
How are goods delivered to customers?
Small orders are usually sent via express (DHL, FEDEX, UPS). Large volume orders are suggested to be shipped by sea to lower freight costs.
Do you test your products before delivery?
Yes, we perform 100% testing before delivery to ensure that qualified and perfect products reach our customers.
What payment methods are accepted?
We accept T/T, Western Union, Paypal, and Alipay. Usually, a 30% deposit is required, with the balance paid before shipment.