Frequently Asked Questions
What are your terms of packing?
Generally, we pack our goods in neutral brown cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after obtaining authorization.
What are your terms of payment?
We accept Western Union, Paypal, and T/T. 100% payment is required before delivery. Photos of products and packages are provided before final balance payment.
What are the available delivery terms?
We offer multiple delivery terms including EXW, FOB, CFR, CIF, and DDU to suit your logistics needs.
How long does shipping and delivery take?
For items in stock, delivery typically takes 3-5 working days. For large orders, it usually takes 20 to 30 days after receiving advance payment.
Can you produce items based on custom samples?
Yes, we can produce according to your samples or technical drawings, including the building of molds and fixtures.
Do you test all your goods before delivery?
Yes, we perform a 100% quality test on all goods before they are dispatched for delivery.