❓ Frequently Asked Questions
Q1. What are your terms of packing?
Generally, we pack our goods in neutral brown cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What are your terms of payment?
Western Union, Paypal, T/T, 100% before delivery. We will show you the photos of the products and packages before you pay the balance.
Q3. What is your delivery time?
If in stock, delivery takes 3-5 work days. For large orders, it will take 20 to 30 days after receiving your advance payment, depending on the items and quantity.
Q4. Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q5. What is your sample policy?
We can supply the sample if we have ready parts in stock, but customers are responsible for the sample cost and the courier cost.
Q6. Do you test all your goods before delivery?
Yes, we conduct a 100% test on all products before delivery to ensure quality.